Frequently Asked Questions (FAQ)

At Manz The Label, we specialize in high-quality swimwear, kimonos, and other stylish beachwear for men and children. Our collections are designed for comfort and elegance, perfect for any sunny getaway or relaxing day by the pool.

Placing an order is simple:

  1. Browse our collection of swimwear and kimonos.

  2. Select the items you want and choose your size.

  3. Add them to your cart.

  4. Go to the checkout page, fill in your shipping details, and select a payment method.

  5. Review your order and complete the payment.

You will receive a confirmation email once your order is processed.

Unfortunately, once an order is placed and payment is processed, we cannot change or cancel it. However, if you have made a mistake or changed your mind, please reach out to us as soon as possible, and we will do our best to assist you.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package’s journey.

We accept various payment methods for your convenience:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

All transactions are secure and encrypted for your protection.

Yes! We offer international shipping to most countries. Shipping costs and delivery times will be calculated at checkout, depending on your location.

Shipping costs depend on your location and the size of your order. You can view the shipping options and their associated costs during the checkout process. Free shipping is available for orders over a certain amount (check our shipping page for details).

We want you to love what you ordered! If you are not completely satisfied with your purchase, you can return or exchange items within 30 days of receiving your order. The items must be in new, unworn condition with tags attached. Please follow these steps:

  1. Contact us at support@manzthelabel.com to request a return.

  2. Ship the item back to us at the provided return address.

  3. Once we receive your return, we will process a refund or exchange.

Please note, return shipping costs are the responsibility of the customer unless the item is defective.

Yes! At Manz The Label, we are committed to producing sustainable, high-quality swimwear and kimonos. We work with responsible suppliers who adhere to ethical manufacturing practices, ensuring our products are both fashionable and eco-friendly.

If you receive a damaged or incorrect item, please contact us immediately at support@mazthelabel.com with your order number and a photo of the item in question. We will arrange for a replacement or refund as soon as possible.

If you have any questions or need assistance, you can reach us by:

  • Email: support@manzthelabel.com

  • Phone: +43(0)3112 5588

  • Contact Form: You can also use the contact form on our website.

Yes, we offer gift cards in various denominations. You can purchase them on our website and they can be redeemed during checkout.

We regularly offer promotions and discounts on our products. To stay updated, sign up for our newsletter or follow us on social media for exclusive offers and updates.