Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges depend on your location, the size, and weight of your order. To get an accurate shipping cost, please check the shipping options available at checkout.
e accept a variety of payment methods including credit cards, Paypal (Visa® und Mastercard®), and Stripe transfers. You can choose the payment method that is most convenient for you during the checkout process.
Delivery times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and you will receive a tracking number once your order has been dispatched. Standard delivery can take 3-7 business days.
Shopping on our online store is completely secure. We use industry-standard encryption methods (SSL) to protect your personal and payment information. Your privacy is our priority, and we do not share your data with third parties.
Once you place an order, you will receive a confirmation email with your order details. Our team will process your order and send you another email once it has been shipped, along with tracking information.
Yes, an invoice will be included with your order. You will also receive a digital copy of the invoice via email after your order is shipped. If you need a copy at any time, feel free to contact us.
Send us an email